Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I purchased a fairly basic plan for coverage on a trip to Morocco. I wound up having to cancel my entire trip, a week or two beforehand, as my daughter had some medical issues. Nationwide covered ALL my expenses -- tour company, airfare and hotels! The process was very straightforward -- I just provided the documentation they requested and, about a month later, received a check for the full amount, in the mail. Didn't even have to talk to anyone! I definitely expected more rigamarole and negotiation.
Overall, I'd highly recommend Nationwide for travel insurance!
Paul S. would
recommend this plan to a friend or relative.
My daughter was diagnosed with a brain tumor a week before we were supposed to leave on our trip. I cancelled right away .
I filed my claim promptly.
I sent in all the paper work.
Every time I call I am told to wait 15 more days
Jeffrey T. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I would not recommend them at all. I ended up having to contact them using social media several times to get them to pay attention to my claim. Even then it took months to get it approved and a check sent. They also didn't pay my misc. cost that happen after my flights were cancelled. I love insuremytrip and will continue to use them. I will not be buying from this specific insurance company again.
Benjamin S. would not
recommend this plan to a friend or relative.
9 of
11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your review. Please see the following response from C&F Travel Insured.
"Thank you for your feedback. Our apologizes for the frustrations you’ve experienced during your time with our company. Our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected]. We appreciate your patience."
I broke my arm in Morocco and needed surgery. The claim process was a bit complicated but I did receive compensation for the medical part. Unfortunately, I needed transportation to rejoin my group and that was not covered. Overall I was happy with the results. Another complication was that I had another travel insurance policy for my trip to Costa Rica and the 2 plans got mixed up. It was resolved after about 30 minutes on the phone.
Rosemary W. would
recommend this plan to a friend or relative.
i submitted a claim and was asked for all sorts of documentation. finally was assigned a claims adjuster who was not responsive and didn't return calls. after 3 months, finally got in touch with someone who seemed capable and was told my policy didn't cover cancellation. why did it take 3 months to get that information?
KAREN H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for sharing your feedback with us, Karen. We're sorry to hear about the circumstances surrounding your claim and apologize for the delay as we take customer service and the claims review process very seriously. Our goal is to process claims within 30 days from the time that they're received, however, some cases can take longer to resolve. Please feel free to reach out to us at (800) 348-9505 or via email at [email protected] any additional questions or concerns.
"Thank you for your feedback. Our apologizes for the frustrations you’ve experienced during your time with our company. Our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected]. We appreciate your patience."