We are only showing ratings that have a written review.
The trip included a
cruise
tour
International Medical Group
Patriot International Lite
Applying and completing the proper enrollment forms was simple, with the help of good representatives at your office. It was comforting to know we had coverage while away despite, thankfully, not using it.
Kenneth W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
IMG has become the go-to carrier for us. No claims this time, but have filed one in the past. It was handled without problems, timely and efficiently.
Thomas G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
International Medical Group
Patriot International Lite
I sent an email about a potential incident but didn't get my question answered and the details I needed. I only received a copy and paste of the insurance policy, which I already had.
Fransis H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
International Medical Group
Patriot International Lite
Didn't need to use the plan, but will consider it again for further trips.
Edward H. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
Plan was for "Cancel for any Reason". It took too long to receive refund.
Bruce G. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
International Medical Group
iTravelInsured Travel SE
The plan purchased through International Medical Group was very reasonably priced for coverage on my son, granddaughter and myself. Thanks to our dear Lord we had no issues while traveling in Morocco and the plan gave us peace of mind in knowing that we had adequate Medical coverage should a Medical situation arise. Will definitely use International Medical Group on my next trip abroad.
Magdalene L. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
On paper, International Medical Group and iTravelInsured offer a good product at a reasonable cost. However, their claims process is one defined my delay, dishonesty, and obfuscation. Policy language is misapplied. Policy definition is misconstrued. Policy requirement is ignored.
My claim was partially denied based on their team's misunderstanding of the product and their misreading of Policy definition. My attempts to initiate the informal and formal grievance processes defined in the Policy were repeatedly blocked. Eventually, the claim was fully covered as a "goodwill gesture".
I recommend spending a little more for a better brand. It will be less headache and heartburn in the end.
My claim was partially denied based on their team's misunderstanding of the product and their misreading of Policy definition. My attempts to initiate the informal and formal grievance processes defined in the Policy were repeatedly blocked. Eventually, the claim was fully covered as a "goodwill gesture".
I recommend spending a little more for a better brand. It will be less headache and heartburn in the end.
Tyler N. would not
recommend this plan to a friend or relative.
8 of
8 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Didn’t need to use it which is a good thing.
Margaret B. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
never used it
The real test of the plan is when you use it
The real test of the plan is when you use it
Michele B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
The value of any travel protection plan can only be accurately rated based upon claims experience. I chose this plan based on what I thought was good value and benefits. Nonetheless, that becomes meaningless if there should be a poor claims experience. Thus this plan seems good only so far as the benefits offered. I can't comment on their handling of a claim.
Bruce T. would
recommend this plan to a friend or relative.