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The trip included a
cruise
tour
Travelex
Travel Select
After I filed the claim they responded very quickly with a check. The only thing I didn't like was there was no interim correspondence such as they had received the claim, etc. They denied part of the claim but never sent a letter stating why. However, when I emailed them asking for a reason they reviewed it again and sent an additional check.
Jill H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Travelex
Travel Select
Three days before our trip to the Galapagos, my brother-in-law passed away. The cruise company refunded our cruise, but we could not use it for a Galapagos trip...AND we had to take one cruise. In other words, if the Galapagos trip cost $6K and we decided to take a trip for $4K, we would lose the $2K. I was instructed to submit the cruise vouchers to the insurance company--they dealt with Celebrity Cruises--and we received a check for the full amount. The trip was very expensive. We were SO grateful we had the insurance. They processed the claim quickly and it was resolved and behind us. Will use them from now on on every trip we book.
Alvaro Marcelo R. would
recommend this plan to a friend or relative.
13 of
13 people found this review helpful
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