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The trip included a
tour
Travelex
Travel Select
Due to covid-19 outbreaks, my trip was cancelled by the airline and resort. Travelex denied my trip interruption claim. Other than the fact that it took 3 months for them to get back to me (after multiple inquires) but I was looking for a credit towards a future trip - not necessarily a refund. Nowhere was I given that option that BTW my traveling friend who used another insurance company was offered. I will NOT be using Travelex again!!
Sophia W. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
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Please see the response from Travelex:
"Thank you for taking the time to express your concerns on InsureMyTrip.
Berkshire Hathaway Specialty Insurance Company is the Claim Administrator who handles all claims questions and requests, and they are unable to assist you with a Date Transfers on the policy.
We are happy that we were able to offer and finalize a Date Transfer, which will enable you to reuse the policy for a future trip.
Please contact our Customer Solutions Department at [email protected], with the new dates as soon as you have them.
Thank you again, and we look forward to insuring your future trip.
Kind Regards,
Amber"