Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Five weeks before the cruise that we purchased insurance for, my husband had emergency open heart surgery. Needless to say, we had to cancel. I filed for insurance reimbursement just after my husband returned from hospitalization and sent it along for processing. Having dealt with other slow-walking cruise insurance providers, I made a follow up phone call to check on the status of our claim about two weeks after I filed.
I was astounded to hear that our claim was already processed and the checks would be arriving shortly. We received our checks late last week. The process for reimbursement took about 3 weeks - dazzling speed. I will purchase any future cruise insurance from this firm again!
Patricia F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
It was not needed but it is great to have the peace of mind of knowing it’s there. I got it for a rental car we got and thought I was getting all the coverage I needed, but not knowing the terms meaning it did not have liability coverage only collision. A better explanation would have been nice for people that don’t understand what all the terms mean. I’m still glad I purchased it
james d. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
Insurance is great when you need it. Thankfully, I didn't. I was the only one of a party of 6 that felt it was necessary. Maybe if the price was lower, more people would purchase.
Lynda J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
Oct. 6, 2022 Cruise canceled due to death in family. Claim filed Oct. 14, 2022. Claim paid Feb. 2, 2023. First claim submittal included official State Death Certificate listing cause of death (disease) and contributing diseases, hospital it occurred in, and all the other usual DC info., and electronically signed by certifying physician. IMG insisted on additional documentation signed by "Attending Physician", with complete history of onset and treatment of cause of death. I feel this is excessive and intrusive and irrelevant since the DC establishes that the covered reason, Death, was met and documented. All this required Medical Release of Information. Since We live in New England and deceased in Southeast, it was very difficult to obtain the Release from the deceased's, grieving and elderly spouse.
In addition, we had purchased a refundable shore excursion, so it was not included in the Covered Amount or in the claim. Yet, IMG insisted on proof from provider that it was reimbursable and amount of reimbursement. Again, irrelevant to claim and unnecessary hassle.
John S. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
The plan I chose was, IMHO, very expensive. Like all insurance, you pay for those who do not take care of themselves! However, you have to travel with it, or you are playing Russian roulette.
Suzanne C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Although I didn't have the need to file a claim, as our cruise went wonferfully, this plan provided me with the peace and worry-free trip we had planned. I know if something happened, we would have been covered while out of the Country.
Thomas F. would
recommend this plan to a friend or relative.